Professional Ear Cleaning & Ear Cleaning Tool | Bebird

To use the Bebird ear cleaner, follow these steps:

1. Search for and download the Bebird App from the App Store (iOS) or Google Play (Android).
2. Ensure your ear cleaning tool is fully charged before use.
3. Open the device cover—it will power on automatically.
4. Connect to the device's WiFi (Bebird-XXXX) through your phone settings.
5. Open the Bebird App and start using your ear cleaner with a camera to remove earwax safely.

For the best experience, use your ear cleaner in a well-lit environment and make sure your hands are clean before handling the device.

The default WiFi password for your Bebird ear cleaner is 12345678.

No, the Bebird app does not leak user data. We are committed to protecting your privacy and ensuring the security of your personal information.Our Data Protection Measures:

• No unauthorized sharing: We do not sell, trade, or transfer your personal information to outside parties without your consent, except for essential service providers who assist in order fulfillment.
• Strict security protocols: We have physical, electronic, and managerial safeguards in place to protect your data.
• Privacy control options: You have the right to access, correct, delete, and manage how your data is used.

For more details, please refer to our Privacy Policy within the Bebird app or on our official website.💡 Tip: Always download the Bebird app from official sources to avoid security risks.

Yes, all Bebird ear cleaning tools come with a 1-year warranty, covering replacement and refunds for non-human-caused damages.Warranty Details

• If your ear cleaner tool malfunctions due to a manufacturing defect, we will replace it or issue a refund.
• The warranty does not cover damages caused by improper use or unauthorized repairs.
• To claim your warranty, please contact our customer service with your order details.

To extend the lifespan of your ear cleaner, follow the care instructions provided in the user manual.

Yes, the Bebird ear cleaner works seamlessly with both iOS and Android devices, allowing you to safely and effectively remove earwax while viewing real-time visuals on your phone.Device Compatibility

• Works with iPhones, iPads, and Android smartphones.
• Supports connection via a dedicated Bebird App.
• Uses WiFi connectivity to ensure a stable, lag-free experience.

For the best experience, keep your Bebird App updated to the latest version.

Shipment will be arranged within 3 working days after the order is submitted. If the order information is incomplete we will send an email inquiry, in order to avoid delays in the parcel, please make sure that the information you fill in is complete and correct when you place an order.

You can track your order status by visiting https://stone3pl.com/. Simply enter your tracking number to get the latest updates on your shipment.

You can download the app in the following ways:

1.Search for "bebird" in your app store/Google Play.

2.Scan the QR code on the instruction manual.

3.Visit the download page on our official website.

If the camera of your ear cleaning tool appears blurry, follow these troubleshooting steps to improve clarity:

Check the App and Device Compatibility

Ensure you have downloaded and installed the correct Bebird app for your specific ear cleaner tool.If the issue persists, uninstall and reinstall the app to refresh the connection.Make sure your ear cleaner with camera is fully charged, as low battery levels may affect performance.

Clean the Camera Lens Properly

Gently wipe the lens of your professional ear cleaning device with a dry swab to remove any dust, earwax, or condensation buildup.Avoid using wet wipes or alcohol-based cleaners, as moisture can affect the camera’s clarity.If your ear cleaner tool has a protective lens cover, check if it is scratched or dirty.

Adjust Your Phone Settings

The resolution and display settings of your phone can impact the image quality. If the camera feed still appears unclear, try adjusting your screen resolution in the phone’s display settings.Restart your phone and reconnect the ear cleaner with camera to refresh the connection.

Improve Your Lighting Conditions

Poor lighting can make the camera feed appear blurry. Try using the ear cleaning tool in a well-lit environment.Avoid using the device in direct sunlight or extremely dim conditions, as both can cause glare or reduced visibility.

Check the WiFi Connection Stability

A weak WiFi signal between the ear cleaner tool and your phone may lead to lagging or blurry images. Ensure you are connected to the correct Bebird WiFi network (e.g., "Bebird-XXXX").Turn off Bluetooth and mobile data to prevent interference with the connection.

Test on Another Device

If the image remains blurry, try connecting the ear cleaner with camera to a different smartphone or tablet to determine whether the issue is with the device or the app.If the problem continues after trying these steps, please contact our customer support for further assistance.

To connect your Bebird ear cleaner with camera to WiFi, follow these steps:

1. Download the Bebird App – Scan the QR code in the user manual or search for "Bebird" on Google Play or the App Store to install the app.
2. Power on the Device – Open the cover of your ear cleaning tool, and it will automatically turn on.
3. Connect to WiFi – Go to your phone's WiFi settings, look for the network named "Bebird-XXXX", and connect (no password required).
4. Open the Bebird App – Once connected, return to the Bebird App and tap "Start" to begin using your ear cleaner with camera.

💡 Tips for a Smooth Connection

• If the WiFi network doesn’t appear, restart the ear cleaner tool and check again.
• Disable mobile data during connection to prevent automatic switching.
• Ensure you are using the correct Bebird app version for your specific model. If issues persist, try reinstalling the app.

All Bebird models have passed FCC, ROHS, CE certificaation and FDA Authorizes, 30 million+ Bebird pructs users worldwide, availabke 100+ countires.

Uninstall and reinstall the APP, turn off Bluetooth and cell phone traffic before reconnecting, then reconnect to the wifi.