Contact Us

Have Questions? We're Here to Help!

🤝 Business Collab : marketing@bebird.com

📧 Customer Support : cs@bebird.com

🤝Bulk Orders for Distributors：sales@bebird.com

☎️USA : +1 (909 ) 939-4850

Please note: Support is limited to customer service and product inquiries related to this website.

Report a Security Issue

We welcome reports of security vulnerabilities affecting BeBird smart ear-care devices, mobile apps and cloud services.

  • How to report: Please send reports to support@bebird.com (monitored Monday–Friday, excluding public holidays).
  • Acknowledgment: We will acknowledge receipt of your report within 3 business days.
  • Status updates: We will keep you informed of our progress at least every 30 days — and upon any material change — until the issue is resolved.

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Bebird Official Store

7 years focused on ear canal health

Sells to 180+ countries

Sells over 2.4 million units annually

1500+ media gained attention

7 years focused on ear canal health

Sells to 180+ countries

Sells over 2.4 million units annually

1500+ media gained attention

Bebird Official StoreBebird Official Store

Contact Time

📞USA : +1 ( 909 ) 939-4850 ( Pacific Time, 9:00 AM – 5:00 PM )

•You can reach us Sunday to Thursday, from 5:00 PM until 2:30 PM the next day ( PST ).
• If you purchased from the official Bebird Store, our support team will get back to you within 24 business hours ( excluding holidays ).
• For orders from other platforms, we’ll quickly transfer your request to the right team to make sure you get help as soon as possible.