The Wifi password is 12345678.

We assure you that we will never privately disclose personal data without the user's authorization. For more information, please see the privacy policy statement within the Bebird app.

Bebird products are of high quality and come with a 1-year warranty that includes replacement and money back. If your purchased product is damaged during the warranty period for non-human reasons, please contact customer service to deal with it in time.

Uninstall and reinstall the APP, turn off Bluetooth and cell phone traffic before reconnecting, then reconnect to the wifi.

The ear cleaner is compatible for iOS and Android, please rest assured. Hope you can enjoy our Bebird ear wax removal tool.

Shipment will be arranged within 3 working days after the order is submitted. If the order information is incomplete we will send an email inquiry, in order to avoid delays in the parcel, please make sure that the information you fill in is complete and correct when you place an order.

Please uninstall the APP and reinstall, confirm that the machine imodel has the correct APP;Please also wipe the lens of the product with a dry swab. Besides, the pixels of the phone itself will affect the clarity of the picture, please try again

Please scan the QR code in the user manual to download the Bebird APP(You could also download the Bebird app on the Google Play/ APP Store); Open Bebird APP and select Bebird product; Open the cover and the product will power on automattically; Connect product Wi-Fi "Bebird-XXXX"; Back to bebird APP and press start to use it.

All Bebird models have passed FCC, ROHS, CE certificaation and FDA Authorizes, 30 million+ Bebird pructs users worldwide, availabke 100+ countires.

All bebird models have passed FCC, ROHS, CE certificaation and FDA Authorizes, 30 million+ bebird pructs users worldwide, availabke 100+ countires.