In 2021, Bebird’s agent launched a crowdfunding campaign for the Note3 Pro on the Indiegogo platform. It has come to our attention that due to mismanagement within the agency, there were unfulfilled orders. We would like to express our deepest apologies for the inconvenience caused.
We understand the frustration this may have caused and want to make it right. As a gesture of our commitment to your satisfaction, We are seriously committed to the replacement shipment for all unshipped users. If you previously pledged the Note3 Pro on Indiegogo but never received the product, please write to cs@bebird.com, and our customer service team will help you out.
We hope this resolution demonstrates our dedication to rectifying this matter and restoring your trust in Bebird. We have your previous order information, but two years have passed and we need to confirm your current shipping information. Please provide your pledge number, shipping address, phone number, and zip code, so that our team can quickly verify the fulfillment of the order and process it further.
Once again, we apologize for any inconvenience caused and sincerely hope you can place your trust in Bebird once more. Thank you for your trust and continued support!
Bebird Customer Service Team
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