Privacy Policy
Bebird (“we,” “our,” “us”) is committed to safeguarding your personal information and respecting your privacy. This Privacy Policy describes in detail how we collect, use, store, share, and protect your data when you interact with our website bebird.com, mobile services, products, or customer support channels. By using our website and services, you agree to the practices described in this Privacy Policy.
Table of Contents
- Information We Collect
- How We Use Your Information
- How We Share Information
- Cookies & Tracking Technologies
- Data Retention
- Data Security
- Your Rights
- Children’s Privacy
- International Data Transfers
1. Information We Collect
We collect information that helps us provide and improve our products and services. Categories include:
1.1 Personal Identification Information
Examples: full name, email address, shipping/billing address, phone number, account login details.
Collected when: you create an account, place an order, or contact customer service.
1.2 Payment and Transaction Data
Examples: payment method, billing information, transaction history, last 4 digits of credit card (we never store full card numbers).
Collected when: you make purchases through our checkout system.
Note: processed by trusted third-party payment gateways under PCI DSS standards.
1.3 Device and Technical Information
Examples: IP address, browser type/version, operating system, device identifiers, site interaction data (pages viewed, clicks, session duration).
Collected automatically when: you visit our website.
1.4 Cookies and Tracking Data
Examples: session cookies (for login), preference cookies (to remember settings), analytics cookies (Google Analytics, Meta Pixel), advertising cookies (personalized ads).
1.5 Communications Data
Examples: customer service chat transcripts, emails, survey responses, feedback forms, warranty requests.
1.6 Optional Information
Examples: product reviews, participation in promotions, referrals, loyalty programs, social media interactions.
2. How We Use Your Information
We process your data only for legitimate and transparent purposes, including:
2.1 Service Provision
Fulfill and deliver your orders, process payments, manage your account, and provide customer service.
2.2 Personalization
Recommend products, remember preferences, and provide content tailored to your interests.
2.3 Service Improvement
Analyze browsing behavior to improve website usability, troubleshoot technical issues, and enhance product design.
2.4 Marketing & Communications
Send newsletters, promotional offers, surveys, and updates (only if you opt-in).
Respecting your choice: you can unsubscribe anytime.
2.5 Security & Compliance
Detect and prevent fraud, unauthorized access, and misuse of services.
Comply with legal obligations such as tax reporting, consumer protection, or regulatory requirements.
3. How We Share Information
We never sell your personal information. We may share it under these limited circumstances:
3.1 Service Providers
Examples: logistics companies for order delivery, payment processors for transactions, IT and analytics providers for system operations.
Bound by strict confidentiality and data processing agreements.
3.2 Business Partners & Marketing Platforms
Examples: email marketing platforms (Klaviyo), ad platforms (Google Ads, Facebook Ads).
Shared only with your consent, and solely for agreed purposes.
3.3 Legal & Regulatory Authorities
If required by applicable laws, legal processes, or government requests.
3.4 Corporate Transactions
In case of mergers, acquisitions, or sale of company assets, your information may be transferred with safeguards.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
4.1 Essential Cookies: Enable shopping cart, secure login, and payment processing.
4.2 Functional Cookies: Save preferences (language, region).
4.3 Analytics Cookies: Understand how visitors interact with the site (Google Analytics, internal metrics).
4.4 Marketing Cookies: Deliver personalized ads and measure campaign performance.
4.5 You may manage cookie preferences via your browser settings or our Cookie Consent Tool.
5. Data Retention
We keep your personal data only as long as necessary:
5.1 Account & Order Data: retained for up to 7 years (to comply with tax and warranty obligations).
5.2 Customer Service Communications: retained up to 3 years for dispute resolution.
5.3 Marketing Data: deleted immediately if you unsubscribe.
5.4 Technical Logs: kept for 12 months for security monitoring.
After these periods, data is securely deleted or anonymized.
6. Data Security
We employ strong security measures:
6.1 Encryption: SSL/TLS encryption on all transactions.
6.2 Access Control: only authorized personnel can access customer data.
6.3 Monitoring: continuous system monitoring to detect unauthorized activity.
6.4 Regular Audits: routine security and compliance checks.
No system is fully immune from cyber threats, but we commit to maintaining industry-standard protections.
7. Your Rights
Depending on your jurisdiction, you may exercise the following rights:
7.1 Access: request a copy of your data.
7.2 Correction: update or amend inaccurate information.
7.3 Deletion: request removal of personal data (“Right to be Forgotten”).
7.4 Restriction: limit how your data is used.
7.5 Objection: opt out of direct marketing or processing based on legitimate interests.
7.6 Data Portability: receive data in a structured, machine-readable format.
7.7 How to exercise: Contact us or through your account privacy settings. We will respond within 30 days (or the legally required timeframe).
8. Children’s Privacy
Our website and services are not designed for children under 13 years old (or 16 in the EU/UK). We do not knowingly collect data from children. If you believe a child has shared data with us, please contact us immediately, and we will delete it.
9. International Data Transfers
Your information may be transferred to and processed in countries outside your residence (e.g., United States, European Union, China). In such cases, we ensure:
9.1 Use of Standard Contractual Clauses (SCCs) under GDPR,
9.2 Compliance with applicable cross-border data protection requirements,
9.3 Adequate safeguards to protect your rights.
Changes to This Policy
We may update this Privacy Policy periodically.
Featured collection
Ultra X is a one-of-a-kind device available exclusively on our official store.
It builds on everything users love about the Plus model — and upgrades it with smarter design, smoother control, and an even better overall experience. With three advanced functions in one — earwax removal, daily ear care, and full ENT (ear–nose–throat) inspection — Ultra X helps you clean, prevent, and protect with ease. Whether you’re handling routine ear cleaning or checking for early signs of issues, Ultra X makes it simple and safe. Compact, durable, and easy to carry, it’s the perfect choice for home use or travel, giving you professional-level care wherever you go.
Product Features：
1.4K video clarity — 2.5× sharper than the Plus version.
2.5× smoother video streaming compared to the previous generation.
3.A finer 90° bendable snake-style soft tube — fits all ear canals with 3× better cleaning performance.
4.Built-in ear-care dispenser for applying liquid ear solutions.
5.Includes 12 single-use adhesive ear tips + 12 single-use sponge tips.
6.Comes with 5 unique ear-spoon head kits.
7.Includes additional accessories for ear, nose, and throat observation.
Improve Ear Health in Just 2 Weeks
Improve Hearing
For hearing issues caused by earwax buildup, Bebird includes a complete set of earwax removal tools to help safely clear blockages and improve sound clarity.
Relieve Ear Itching
Ear itching is often linked to irritation or bacterial imbalance. Bebird helps you visually identify the source, remove buildup, and relieve discomfort more effectively.
Reduce Ear Discomfort
By removing excess moisture and foreign particles, Bebird supports better ear hygiene and helps reduce discomfort associated with poor ear health.
Address Ear Canal Blockages
With a built-in micro camera, Bebird allows you to precisely locate debris or foreign objects. The included tweezers enable gentle, controlled removal for improved ear comfort.
Unmatched Ear Safety and Comfort
1.3.6mm Snake-Shaped Flexible Tube
The world’s only 3.6mm snake-shaped flexible tube adapts to various ear canals, offering more space, greater maneuverability, and up to 3× more comfort during cleaning.
2.4K Ultra-Clear Video
The new-generation medical-grade endoscope delivers 4K image clarity—twice the resolution of previous models—while improving waterproof and dustproof performance.
3.Next-Generation 5G Chip
Upgraded with a next-gen 5G chip, video smoothness improves up to 5×, ensuring real-time, precise inspection.
2× Enhanced Ear Protection
4. 30% Improved Skin-Friendly Comfort
The device maintains a temperature close to the human body through a constant-temperature system, staying at a comfortable 36°C (96.8°F) for a gentler, skin-friendly experience.
5.162° Wide-Angle Stable Viewing
Equipped with a universal gyroscope, the device maintains a correct and stable viewing angle across a wide 162° range, helping prevent entry into unsafe areas of the ear canal and providing multiple layers of protection. Clear viewing is possible even when lying down or reclining.
Long-Lasting Battery Life
A single full charge provides up to 3 months of use.
When fully charged, the device can run continuously for 80 minutes, or up to 8 sessions if each session lasts 10 minutes.
You’ll rarely need to recharge, making it ideal for travel, special situations, or on-the-go ear care.
Ultra X delivers 100% faster, on-the-go inspection, helping you multiply ear, nose, and oral health care efficiency.
A. Ear Care – Clean & Protect
Prevent over 90% of common ear issues with combined cleaning and care.Globally, 40% of people practice ear care, but only 10% actively monitor.
Timely at-home checks save clinic visits and help maintain youthful hearing.
B. Nose Inspection – Detect Problems Early
Quickly locate sources of discomfort such as pain, itching, or breathing difficulties.Ultra X’s video inspection pinpoints problems precisely and assists in resolution.
C. Oral Health – Early Detection
Inspect your mouth for tooth pain, ulcers, or throat issues.
Early detection allows faster, timely intervention and treatment.
This 5-set earwax removal kit prevents cross-contamination and boosts ear health by over 2×.
5 color-coded sets, each with 5 specialized tips for cleaning large wax, oily ears, and debris.Safe for the whole family, ideal for home or travel use.
Daily Ear Cleaning in Just 3 Minutes
Includes 24 disposable sponge tips and 24 gel ear plugs for safe, effective cleaning of oily ears and wax.
Only 3 minutes per session for regular maintenance.
Disposable design ensures hygiene—use and discard, no reuse needed.
Effectively Cleans 92% of the Ear Canal, Improving Hearing by 20–30%
Targets oily ears, debris, and large wax buildup.
Before-and-after results show clear improvement in ear hygiene and hearing.
Follow these 3 steps to protect your ears and keep your hearing healthy:
Step 1: Clean earwax to keep the ear canal clean;
Step 2: Use ear drops to kill harmful bacteria in the ear canal;
Step 3: Schedule regular check-ups and ear canal care.
Product Specifications
Suitable for: Parents, children, grandparents, and all ages;
Product Name: Bebird EarSight Ultra X
APP Support: iOS, Android, HarmonyOS
Product Weight: 325 g
Device Size: Ø15.5 mm × 130 mm
Storage Case Size: 66 mm × 145 mm × 28 mm
Package Size: 182 mm × 250 mm × 39 mm
Hose Bending Degree: 45 degrees
Hose Diameter: 3.6mm
Video Resolution: 3162px × 3687px
Battery Capacity: 300mAh
Usage Time: Approx. 80 minutes
Charging Method: Type-C
Connectivity: Bluetooth, WiFi, 5G-2.4G
Input Voltage: 5V
Input Current: 0.5A
Product Accessories
1.Charging & Storage Case ×1
2.Bebird EarSight Ultra X Smart Visual Ear Cleaner ×1
3.Limiting Ring ×1
4.Ear Drop Dispenser ×1
5.Ear Examination Accessories ×1
6.Nose Examination Accessories ×1
7.Throat Examination Accessories ×1
8.Ear Spoons (6 pcs per pack) ×5
9.Disposable Adhesive Ear Tips ×12
10.Disposable Sponge Tips ×12
11.Cleaning Tools & Storage Box ×1
12.Type-C Charging Cable ×1
Ultra X – Frequently Asked Questions
A. How long does one charge last?
A full charge provides 70–80 minutes of continuous use.
B. Can it clean oily earwax?
Yes. The disposable sponge tips easily clean liquid or oily earwax.
C. Can it clean large pieces of earwax?
Absolutely. Ultra X comes with 6 specially shaped ear spoons and tweezers for safely and effectively removing large wax deposits.
D. Is the cleaning painful or harmful to the ear canal?
No. The ear spoons are silicone-coated and designed to fit the ear canal comfortably, providing painless and safe cleaning.
E. How does Ultra X provide ear care?
Step 1: Use Ultra X to remove excessive earwax.
Step 2: Apply the Ultra X ear care device with ear care solution.
Step 3: Continue weekly ear care to maintain long-term hearing health.
F. When will Ultra X be shipped?
Shipping begins gradually after the pre-sale period, with all pre-orders expected to ship between January 1st and January 10th.
G. How long after shipping will I receive my order?
Pre-orders ship from China. You should receive your Ultra X within 7–8 days after shipping.
H. Is shipping free?
Yes, free shipping is available for the US and EU. For regions outside the EU and remote islands, shipping fees may apply. Please contact customer service for details.
All-in-One Ear Cleaning & Inspection | Best Seller
The World’s First OTC Camera Ear Cleaner
See exactly what’s going on inside your ear with our HD visual camera. Designed to follow the natural curve of your ear canal, it makes cleaning smarter, safer, and more satisfying.
Safe, Gentle, and Visually Guided
Equipped with a soft silicone tip and real-time visuals, this ear cleaner lets you see every move—so you clean with total confidence and zero guesswork.
Precision Tweezers You Can Actually See
Gently remove earwax with our camera-guided tweezers—no poking, no pain, just precise, visual control. A game changer for sensitive ears.
All-in-One Visual Cleaning Kit for Home or Travel
From multiple tip styles to a full ENT checkup set, everything’s included. And thanks to the built-in camera, you’ll always know exactly what you’re doing.
Ear Cleaning That’s Weirdly Addictive
Once you see it, you’ll get it. Watching wax come out in real time is oddly satisfying—and yes, the whole family will want to try it.
With its precision clip design, Bebird Pro lets you safely and precisely remove earwax and small debris.
10-Megapixel HD Ear Camera with Medical-Grade Precision
Equipped with a high-definition 10MP micro camera that rivals clinical otoscopes in clarity and accuracy.
Enables users to clearly inspect the ear canal for wax, irritation, or foreign objects, supporting safe and precise self-care at home.
Precision-Engineered Manual Arm Tweezer
Built with an ergonomic grip and fine mechanical structure for detailed operations in narrow spaces.
Designed to handle complex situations such as retrieving deep wax, removing small obstructions, or assisting in delicate ear care without discomfort.
IoT-Enabled Real-Time Remote Diagnosis
The world’s first visual otoscope with Internet of Things integration, connecting directly to medical professionals through the companion app.
Allows real-time remote diagnosis and consultation, transforming home ear care into a medically informed, connected experience.
Three-in-One Versatility for Comprehensive Use
Combines an ear camera, manual tweezer, and multi-type cleaning tips in one professional-grade device.
Covers a wide range of ear care needs, from routine wax removal to observation and foreign body extraction, all within a single tool.
Designed for High-End Users Seeking Clinical Confidence at Home
Engineered for those who demand professional-grade results with the convenience of at-home use.
Reduces the need for clinic visits while elevating personal hygiene to a new level of intelligence, precision, and control.
2-in-1 Ear Cleaning & Care Kit for the Whole Family
Crystal-Clear 10MP Visual Camera + Anti-Shake Technology：
Discover incredible detail inside the ear canal with our upgraded 10 million pixel endoscope and ultra-thin 3.1mm lens. Built-in anti-shake tech ensures a smooth, stable image—ideal for safe and precise wax removal, even for kids.
Dual-Function Ear Scoop & Tweezers for All Wax Types：
Includes skin-friendly, medical-grade tools and interchangeable tips designed for both oily and dry earwax. Whether scraping, picking, or gently lifting, this tool makes ear cleaning safe, effective, and effortless.
Smart Visual Ear Drops Guide – Targeted Treatment：
Pair with any ear drops for real-time application guidance. Perfect for treating wax buildup, swimmer’s ear, ear infections, itch relief, and more — ensuring drops go exactly where needed for faster results.
Wireless App-Controlled – Home Use Made Easy：
Connect to your phone via WiFi to view, record, and share images or videos. Avoid unnecessary doctor visits—monitor your ear health and clean safely from home with professional-level precision.
Trusted by Families – Safe for Adults & Children：
Designed with all ages in mind, this ear cleaner offers customizable tips, child-safe features, and a gentle cleaning experience. A must-have for family health, travel kits, and everyday wellness routines.
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