Dear Customer,
Thank you for your feedback, and we're sorry for the frustration this caused.
We'd like to clarify: our product is designed to be charged with the included charging cable, which works with any standard USB power adapter. We intentionally do not include a charging head, because our customers are located worldwide and power outlets differ from country to country — shipping a specific plug would make it unusable for many buyers. Any USB adapter you already own (phone charger, etc.) will work with the cable provided. If the plug doesn't fit your outlet, a simple travel adapter or plug converter will solve it.
We're sorry this wasn't clear enough on the product page, and we'll look at how we can make it more obvious.
Thank you for your understanding.